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This role manages crew planning, rostering and operational recovery for Jetstar flights, ensuring the right pilots and cabin crew are available while responding quickly to disruptions such as delays, cancellations, sickness and aircraft changes. Candidates are expected to have experience in airline operations, crew control, workforce planning or a related area, along with strong decision-making, communication and problem-solving skills. The position requires the ability to work under pressure in a 24/7 operational environment, balance safety with service and commercial priorities, and lead or influence teams effectively. Familiarity with airline rostering systems, aviation regulations and disruption-management processes would be highly valued.
Jetstar Airways Pty Ltd is an Australian low-cost airline and a wholly owned subsidiary of the Qantas Group. Established in 2003, Jetstar operates domestic and international services across Australia, New Zealand and destinations throughout the Asia-Pacific region. The airline is known for offering competitive fares while operating a large fleet of Airbus and Boeing aircraft. Jetstar employs thousands of people across flight operations, cabin crew, engineering, airport services, customer support, technology and corporate functions. Its operational environment is fast-moving and highly customer-focused, with strong emphasis on safety, efficiency, teamwork and reliable network performance. As part of the Qantas Group, Jetstar employees may benefit from broad aviation expertise, travel-related benefits and opportunities to develop a career across airline operations and support functions.
Australia offers varied aviation and broader career opportunities in major cities including Melbourne, Sydney, Brisbane, Perth and Adelaide. Airline roles are concentrated around large airports, while regional airports and tourism destinations also provide employment in ground handling, hospitality, logistics and customer service. Australian workplace culture is generally professional, direct, collaborative and respectful of work-life balance. Lifestyle options range from vibrant city living to beaches, national parks and quieter regional communities, although housing and transport costs can be high in major cities. Skilled professionals may explore employer-sponsored visas, the Skilled Independent visa or other skilled migration pathways, subject to occupation lists and eligibility rules. Relocating usually requires appropriate work rights, health insurance, tax registration and careful budgeting. Requirements change regularly, so applicants should check current information through the Australian Department of Home Affairs.
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