Butler

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Butler provides highly personalised service to guests, anticipating their needs and arranging details such as unpacking, packing, dining, transportation, special occasions and in-room requests. Candidates should have previous experience in luxury hotels, guest relations, front office or a comparable service role. Strong spoken English, polished grooming, discretion, cultural awareness and excellent communication skills are expected. The role requires a calm, attentive and professional manner, accurate follow-through, teamwork and flexibility to work rotating shifts, weekends and public holidays. Experience with luxury hospitality standards and additional languages would be advantageous.

About the employer

The St. Regis Langkawi is a luxury beachfront resort operated under Marriott International's St. Regis brand. Located on the southern tip of Langkawi, the resort combines refined accommodation, private beach access, fine dining, spa experiences and personalised butler service. St. Regis is known for formal yet warm hospitality, attention to detail and distinctive guest rituals, including its signature butler service. Employees work in an international resort environment serving leisure travellers, families, honeymooners and high-end groups. The property offers exposure to luxury hotel operations, guest relations, food and beverage, events and wellness services. As part of Marriott International, it may provide structured training, internal career opportunities and access to global hospitality standards, subject to local employment terms and available benefits.

Working in Malaysia

Langkawi is a relaxed Malaysian island known for beaches, mangroves, rainforests, waterfalls, island-hopping and a duty-free shopping status. Hospitality is the main source of employment, with opportunities in luxury resorts, restaurants, spas, tours, marine activities, housekeeping and guest services. The culture blends Malay traditions with Chinese, Indian and international influences, and everyday life is generally friendly and community-oriented. The lifestyle is quieter than Kuala Lumpur, with lower living costs but fewer urban conveniences; a scooter or car is often useful. Foreign workers normally need an employer-sponsored work permit or employment pass, and should confirm eligibility before accepting an offer. Employers typically arrange or support immigration processing, but candidates should clarify accommodation, meals, transport, insurance, air travel and service-charge policies. Weather is tropical and humid year-round, with wetter periods during the monsoon season.