Heart of House Specialist - Sheraton The Walk Dubai

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Heart of House Specialist supports the employee experience and smooth operation of back-of-house areas at Sheraton The Walk Dubai. Typical responsibilities include assisting associates with daily requests, maintaining employee facilities, coordinating uniforms, supporting staff meals and locker-room standards, handling records or communications, and working with Human Resources and hotel departments. Candidates should have hospitality or administrative experience, strong organization and communication skills, a professional and service-minded attitude, and the ability to work shifts in a fast-paced hotel environment. Reliability, discretion, teamwork, cultural awareness, and basic computer skills are expected. Previous experience in a hotel heart-of-house, employee services, or HR support role is advantageous.

About the employer

Sheraton The Walk Dubai is a Marriott International hotel located near The Walk at Jumeirah Beach Residence, one of Dubai’s popular dining, shopping, and leisure districts. The property serves business and leisure travelers with guest rooms, restaurants, meeting facilities, and access to the attractions of Dubai Marina and JBR. Sheraton is a globally recognized Marriott brand focused on bringing people together through welcoming public spaces, social experiences, and dependable hospitality. Employees work within Marriott’s international service culture, which emphasizes guest satisfaction, teamwork, inclusion, professional development, and operational standards. As a large hotel in Dubai, the property typically offers opportunities across front office, food and beverage, housekeeping, engineering, finance, sales, and human resources, with benefits varying according to the employment contract and local regulations.

Working in United Arab Emirates

The United Arab Emirates is not an island, but it offers a highly international lifestyle, especially in Dubai. Hospitality, retail, tourism, aviation, construction, technology, healthcare, and finance provide many job opportunities. Dubai is multicultural, modern, and fast-paced, with excellent public transport, shopping, beaches, restaurants, and entertainment. Islamic traditions influence public behavior, dress, and holiday periods; respect for local customs is important. Most expatriate employees enter on an employer-sponsored work visa. Employers generally arrange residency processing, medical testing, Emirates ID, and work authorization, while requirements can change. Confirm the package carefully, including accommodation, transport, insurance, meals, flights, leave, and service charge. Housing is costly, so staff accommodation or an allowance is valuable. Summers are extremely hot, but indoor facilities are well air-conditioned. A valid passport, authenticated qualifications where required, and a formal written offer are advisable before relocation.