Food & Beverage Service Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Service Supervisor oversees daily restaurant and beverage operations, coordinates service teams, maintains guest-service standards, handles guest concerns, and supports smooth opening, closing, and shift procedures. Candidates are generally expected to have hospitality or food-and-beverage experience, previous supervisory responsibility, good English communication skills, strong knowledge of service procedures, and the ability to train and motivate colleagues. Familiarity with point-of-sale systems, hygiene standards, inventory controls, and Marriott service expectations is helpful. The role requires a professional appearance, flexibility to work shifts, weekends, and holidays, and a guest-focused approach. Experience in an international hotel or resort environment and knowledge of additional languages may be advantageous.

About the employer

Four Points by Sheraton Bali, Ungasan is a Marriott International hotel located in the Ungasan area of southern Bali, near beaches, cultural attractions, and the Bukit Peninsula. The property serves leisure travelers, families, groups, and business guests, offering accommodation, restaurants and bars, meeting facilities, and resort-style amenities. Four Points is Marriott’s approachable, value-conscious hotel brand, known for comfortable stays, local experiences, and its Best Brews beverage program. Employees typically work within international hospitality standards covering guest service, safety, teamwork, and operational consistency. As part of Marriott International, the hotel may provide access to structured training, career development, associate benefits, and opportunities to move between properties or brands. Working there can suit hospitality professionals who enjoy a multicultural environment and the busy, guest-facing rhythm of a Bali resort.

Working in Indonesia

Bali offers strong employment opportunities in hotels, restaurants, villas, wellness, tourism, events, and travel services, especially in areas such as Ungasan, Nusa Dua, Kuta, Seminyak, Canggu, and Ubud. The culture combines Balinese Hindu traditions, ceremonies, arts, music, and close community life. Daily life can be relaxed and outdoors-oriented, with beaches, surfing, hiking, cafés, and warm weather, although traffic, seasonal tourism, and rising housing costs are important considerations. Rental prices vary widely, and staff accommodation or meals may be included in hospitality packages. Foreign workers must obtain an appropriate work permit and employer-sponsored KITAS; working on a tourist visa is not permitted. Employers normally manage much of the immigration process, but candidates should confirm sponsorship, contract terms, insurance, accommodation, taxes, and relocation costs before accepting an offer. Indonesian language skills are useful, while English is commonly required in international hotels.