Welcome Drinks Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Welcome Drinks Attendant greets arriving guests, prepares and serves welcome beverages, explains drink options, maintains a polished service area and supports the wider food and beverage team at W Melbourne. Applicants should have hospitality or customer-service experience, strong communication skills and a friendly, confident manner. Responsible Service of Alcohol (RSA) certification is generally required if alcoholic drinks are served. The role requires attention to detail, professional presentation, teamwork and the ability to remain composed during busy periods. Candidates should be flexible to work evenings, weekends and public holidays, follow hygiene and safety standards, and create a warm, memorable first impression for every guest.

About the employer

Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts across many countries. Its brands range from full-service luxury properties to select-service accommodation, with W Hotels positioned as a design-led, energetic luxury lifestyle brand. W Melbourne brings this contemporary style to Australia's cultural capital, combining distinctive interiors, dining and bar experiences, music, events and personalised guest service. Employees typically work in a fast-paced environment where presentation, creativity, teamwork and genuine hospitality are highly valued. Marriott also offers structured training, internal career mobility and opportunities to work across its global hotel network. W Melbourne is located in the city centre, close to restaurants, arts venues, shopping and public transport.

Working in Australia

Australia offers hospitality opportunities in hotels, restaurants, resorts, bars, events and tourism, particularly in Melbourne, Sydney, Brisbane, Perth, the Gold Coast and regional resort areas. The culture is generally relaxed, multicultural and direct, with strong expectations around punctuality, workplace safety and responsible alcohol service. Melbourne is known for its food, coffee, arts, sport and changing weather. Rent and living costs can be high, especially in central areas, but public transport is extensive and wages are comparatively strong. International applicants may use a Working Holiday visa, employer-sponsored visa or another skilled or graduate pathway, depending on eligibility. A valid passport, health insurance, tax file number and Australian bank account are useful when relocating. RSA certification is commonly required for alcohol-service roles. Research visa conditions, accommodation, transport and employment rights before arrival.