Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by handling administrative duties, preparing proposals and reports, coordinating client communication, maintaining records, and assisting with sales activities and events. Candidates should have relevant experience in hotel sales, hospitality, administration, or customer service, along with good organizational and communication skills. Proficiency in Microsoft Office and the ability to manage multiple deadlines are typically expected. The successful candidate should be professional, detail-oriented, service-focused, and comfortable working with guests, corporate clients, travel partners, and internal hotel departments. Knowledge of local markets and strong English communication are valuable; additional languages may be an advantage.

About the employer

Sheraton Johor Bahru is a full-service hotel operated under Sheraton Hotels & Resorts, one of Marriott International’s global hospitality brands. The property serves business travelers, leisure guests, groups, and events in Johor Bahru, close to Singapore and major commercial areas. Sheraton hotels typically provide guest rooms, restaurants, meeting facilities, leisure amenities, and professional event services. Marriott International is one of the world’s largest hotel companies, with a broad portfolio of brands and properties across numerous countries. Employees generally work in a structured, service-oriented environment with opportunities for training, internal mobility, and career development. At Sheraton Johor Bahru, the Sales Coordinator helps support revenue-generating activities, client relationships, group business, and the smooth administration of the hotel’s sales function.

Working in Malaysia

Malaysia offers strong opportunities in hospitality, tourism, retail, food and beverage, technology, education, and shared services. Johor Bahru is not an island, but it is a major southern city connected to Singapore and well positioned for hotel and tourism careers. Malaysian culture is multicultural, combining Malay, Chinese, Indian, and indigenous traditions, with English widely used in business and hospitality. Living costs are generally lower than in Singapore, while the city offers shopping malls, local markets, restaurants, nature attractions, and easy access to coastal areas and nearby islands. Foreign workers normally need an employer-sponsored work permit or Employment Pass, with approval depending on nationality, salary, qualifications, and role. Relocating employees should arrange accommodation, insurance, banking, transport, and documentation before arrival.