Spa Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spa Manager is expected to oversee daily spa operations, treatment quality, guest satisfaction, team performance, scheduling, inventory, hygiene, and financial results. Candidates should have proven experience managing a spa or wellness facility, ideally within a luxury hotel or resort, along with strong knowledge of treatments, service standards, budgeting, sales, and staff development. Excellent English communication, leadership, organization, and customer-service skills are important. The role requires a hands-on, polished, commercially minded manager who can create relaxing guest experiences while meeting revenue targets and maintaining Marriott and Sheraton standards. Flexibility to work weekends, public holidays, and varied resort shifts is expected.

About the employer

Sheraton Belitung Resort is part of Sheraton Hotels & Resorts, a global Marriott International brand known for welcoming full-service hotels that connect guests with local communities. Located on Belitung Island in Indonesia, the resort focuses on leisure travel, beach experiences, wellness, dining, and comfortable stays for both domestic and international visitors. As a Marriott property, it is expected to operate according to established standards for guest service, associate conduct, safety, training, and commercial performance. The resort environment is likely to be multicultural and seasonal, with close cooperation between rooms, food and beverage, recreation, spa, engineering, and sales teams. Working for Sheraton can offer exposure to international hotel systems, Marriott training resources, career mobility, and structured operational procedures. Conditions and benefits vary according to the final employment contract and whether the appointment is local or international.

Working in Indonesia

Belitung is a relaxed Indonesian island in Bangka Belitung province, known for white-sand beaches, granite rock formations, clear water, seafood, and a slower coastal lifestyle. Hospitality is the main source of professional opportunity, with jobs in resorts, hotels, restaurants, spa services, guest relations, diving, transport, sales, and tourism operations. Local culture is friendly and community-oriented, with Malay and Indonesian influences, mosques, markets, and seafood traditions. Life is quieter and generally less expensive than Jakarta or Bali, although imported goods and specialist services may cost more. Transport is easiest with a motorbike or car, while flights connect Belitung with Jakarta and other Indonesian cities. Foreign nationals normally need an employer-sponsored work permit and the appropriate work visa; working on a tourist visa is not permitted. Confirm current immigration rules, medical requirements, accommodation, insurance, and relocation support before accepting an offer.