Waiter/ess-Japanese - Jakarta Marriott Hotel Gelora

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/ess-Japanese role supports restaurant service at Jakarta Marriott Hotel Gelora, assisting Japanese-speaking guests and delivering attentive, efficient dining experiences. Responsibilities typically include greeting guests, explaining menus, taking accurate orders, serving food and beverages, maintaining table standards, processing payments, and coordinating with the kitchen. Candidates should have hospitality or restaurant experience, strong customer-service skills, professional grooming, and the ability to work shifts, weekends, and holidays. Japanese-language ability is likely essential, with English and Indonesian communication skills highly beneficial. The successful candidate is expected to be courteous, culturally aware, team-oriented, detail-focused, and capable of working calmly in a busy hotel environment.

About the employer

Jakarta Marriott Hotel Gelora is a premium Marriott International property in Jakarta, Indonesia, located near the Gelora Bung Karno sports and business district. The hotel serves business travelers, international visitors, event guests, and leisure customers, offering accommodation, restaurants, meeting facilities, and guest services. As part of the Marriott Bonvoy network, it follows international standards for hospitality, service quality, training, and guest satisfaction. Employees typically work in a multicultural environment with opportunities to develop careers across food and beverage, rooms, events, and hotel operations. The property’s location provides convenient access to central Jakarta, major offices, shopping areas, entertainment venues, and large sporting or convention events.

Working in Indonesia

Indonesia is an archipelago, and this role is based on Java, the country’s most populated island, in Jakarta. Hospitality opportunities are strongest in Jakarta, Bali, Java’s resort areas, and major destinations such as Lombok and Batam. Indonesian culture values politeness, community, modesty, and respect for religious traditions; workplaces are generally diverse and service-focused. Jakarta offers extensive dining, shopping, transport, and entertainment, but also heavy traffic and a fast-paced lifestyle. Foreign nationals need an employer-sponsored work permit and appropriate visa, and should not work on a tourist visa. Relocating usually involves an employment contract, immigration processing, medical checks, accommodation planning, and health insurance. Learning basic Indonesian is useful, while Japanese and English can provide a strong advantage in international hotels.