F&B Service Expert - Hoja Restaurant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Service Expert supports daily service at Hoja Restaurant by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments and maintaining high cleanliness standards. Candidates should have hospitality or restaurant experience, good English communication skills, a friendly and professional manner, and the ability to work efficiently in a busy environment. Knowledge of food and beverage service is helpful, while training may be provided for suitable applicants. The role requires teamwork, attention to detail, a positive attitude, flexible availability for shifts, weekends and public holidays, and the ability to stand and work for extended periods. A strong focus on guest satisfaction and Marriott service standards is expected.

About the employer

W Kuala Lumpur is a luxury lifestyle hotel located in the heart of Malaysia’s capital, near the Petronas Twin Towers and Kuala Lumpur City Centre. It is part of W Hotels, Marriott International’s design-led luxury brand, known for energetic service, contemporary interiors, music, dining and nightlife experiences. The hotel serves international travellers, business guests and local customers through its restaurants, bars, event spaces and wellness facilities. Employees are expected to deliver warm, personalized and lively service while maintaining professional hospitality standards. Marriott International provides structured training, career development opportunities and access to a global hotel network. Working at W Kuala Lumpur can offer exposure to luxury food and beverage operations, multicultural guests and high-volume city-hotel service.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, Sarawak and other coastal destinations. Hotels, restaurants, resorts, cafés, diving centres and tourism businesses regularly recruit service staff, cooks, front-office agents and supervisors. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in tourism. Lifestyle varies from fast-paced city living to relaxed island life, with affordable food, tropical weather and excellent beaches. Popular island destinations include Langkawi, Penang, Tioman, Perhentian and Redang. Foreign workers generally need an employer-sponsored work permit, and employment must be approved before starting work. Employers often assist with visa applications, medical checks and accommodation, although benefits vary. Candidates should verify contract terms, salary, service charges, housing, transportation and renewal conditions before relocating.