Reservation Executive

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Reservation Executive manages room reservations, amendments, cancellations and guest enquiries through telephone, email and reservation systems. The role typically requires previous experience in hotel reservations, front office or a related hospitality position, along with strong communication, computer and organizational skills. Candidates should be familiar with hotel booking systems, online travel agencies, room rates and basic revenue practices. Fluency in English is essential, while additional languages are useful. The successful candidate is expected to provide accurate, prompt and friendly service, protect guest information, meet occupancy and revenue objectives, coordinate closely with Front Office and Sales teams, and maintain a professional appearance and reliable work attitude.

About the employer

Hotel Stripes Singapore is part of Marriott International’s Autograph Collection, a portfolio of distinctive independent-style hotels known for individual character and locally inspired design. Located in the historic Kampong Glam and Arab Street area, the hotel combines Singapore’s heritage with contemporary hospitality. Its setting, restored shophouses and neighborhood atmosphere give guests an experience that is more personal than a conventional international chain hotel. Marriott provides the wider operational, training and loyalty-program support, while the property focuses on thoughtful service, memorable guest interactions and a strong sense of place. As an employer, the hotel offers opportunities across reservations, front office, food and beverage, housekeeping, sales and hotel operations, with access to Marriott’s global hospitality network and career development resources.

Working in Singapore

Singapore is a compact, multicultural city-state rather than a traditional resort island, offering strong opportunities in hotels, restaurants, tourism, aviation, finance, technology and retail. English is widely used, and workplaces are generally professional, international and service-oriented. The lifestyle is safe, efficient and convenient, with excellent public transport, diverse food, shopping, parks and cultural neighborhoods. Living costs are high, especially rent, so candidates should compare accommodation options and confirm benefits before relocating. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass or S Pass, and the employer submits the application to Singapore’s Ministry of Manpower. Approval depends on salary, qualifications, experience and current regulations. New arrivals should arrange a valid passport, employment contract, housing budget, medical coverage and local banking access. Singapore’s warm, humid climate and occasional heavy rain make breathable clothing and practical transport planning useful.