Front Office Manager(Arabic Speaker)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Office Manager will lead daily reception and guest-services operations, ensuring smooth arrivals, departures, room assignments, billing, complaint handling, and service recovery. Requirements typically include several years of front-office or hotel operations experience, previous supervisory or management responsibility, strong knowledge of hotel systems, and excellent spoken and written English. Arabic language skills are essential for this position, while knowledge of other languages is an advantage. The successful candidate should be confident, well organised, commercially aware, and able to coach a multicultural team. Marriott or similar luxury-hotel experience, strong communication skills, flexibility with shifts, and a genuine commitment to guest satisfaction are expected.

About the employer

Qabila Westbay Hotel is a hospitality property in Doha, Qatar, operating within Marriott International’s portfolio. Located in the West Bay district, the hotel serves business travellers, leisure guests, and visitors attending conferences and major events in the capital. Its operations typically include accommodation, front-office services, food and beverage outlets, meetings and events, and guest amenities. As part of Marriott’s international network, the property is expected to follow established service, safety, training, and brand-quality standards while delivering a locally relevant guest experience. The hotel offers employees the opportunity to work in a multicultural environment and develop experience within one of the world’s largest hospitality companies. Benefits and employment terms vary according to the position, candidate experience, and Qatar labour regulations.

Working in Qatar

Qatar is a compact Gulf country rather than an island, with Doha as its main employment and lifestyle centre. Hospitality opportunities are available in luxury hotels, resorts, restaurants, events, and tourism, particularly around West Bay, Lusail, The Pearl, and Hamad International Airport. The culture is welcoming but conservative; modest dress, respect for Islamic customs, and awareness of Ramadan practices are important. Life is modern and convenient, although summers are extremely hot. Expatriates commonly live in furnished apartments or employer-provided accommodation, with transport and health benefits sometimes included in hospitality packages. Most foreign workers require an employer-sponsored work visa and residence permit; the employer normally manages the application and medical procedures. Before relocating, confirm housing, transportation, insurance, contract terms, probation, annual leave, and airfare benefits. Doha offers international schools, shopping, beaches, museums, and a large expatriate community.