Food & Beverage Attendant - Lagoon House

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Attendant supports Lagoon House operations by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments and maintaining high presentation and hygiene standards. Candidates should have hospitality or customer-service experience, strong communication skills, a friendly and professional manner, and the ability to work efficiently in a busy resort environment. An Australian Responsible Service of Alcohol (RSA) certificate may be required if serving alcohol. The role requires flexibility to work mornings, evenings, weekends and public holidays, along with reliable attendance, teamwork and attention to detail. Familiarity with food safety procedures and point-of-sale systems is advantageous. A genuine interest in creating memorable guest experiences is expected.

About the employer

Sheraton Grand Mirage Resort Port Douglas is a luxury beachfront resort in tropical Far North Queensland, located between the Coral Sea and the Great Barrier Reef. The resort is part of Marriott International, one of the world’s largest hospitality companies, with a broad portfolio of hotels and resorts worldwide. Sheraton properties are known for welcoming service, comfortable accommodation, restaurants, bars, leisure facilities and strong connections with local destinations. At Port Douglas, the resort serves holidaymakers, couples, families, groups and corporate guests, offering access to the Great Barrier Reef and Daintree Rainforest. Employees typically work in a multicultural, guest-focused environment where teamwork, professional standards, safety and genuine hospitality are important. Marriott also provides structured training and potential international career development across its hotel brands.

Working in Australia

Australia is a large country rather than an island destination, although Port Douglas is a coastal tropical town in Queensland. Hospitality opportunities are common in resorts, hotels, restaurants, bars, cafés and tourism businesses, particularly in Queensland, New South Wales and Western Australia. The culture is relaxed, friendly and multicultural, with an emphasis on outdoor living, sport and work-life balance. Port Douglas offers beaches, reef trips, rainforest excursions and a warm lifestyle, but rents and living costs can be high and seasonal work may fluctuate. Eligible applicants may use a Working Holiday visa, while skilled or employer-sponsored visas may suit longer-term employment; visa conditions, work rights and age limits should be checked with Australia’s Department of Home Affairs. Relocating requires a tax file number, Australian bank account, suitable accommodation and health insurance. Public transport is limited locally, so cycling or a car can be useful.