Front Office Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Office Receptionist welcomes guests, manages check-in and check-out, confirms reservations, handles payments, responds to requests, and provides information about hotel services and local attractions. Candidates should have strong communication and customer-service skills, a professional appearance, basic computer knowledge, and the ability to remain calm in a busy luxury-hotel environment. Previous front-office or hospitality experience is preferred, while fluency in English is generally required; knowledge of additional languages is an advantage. The role requires flexibility to work shifts, weekends, and public holidays. The successful candidate is expected to be courteous, accurate, reliable, well presented, and committed to delivering Marriott and Le Royal Meridien service standards.

About the employer

Le Royal Meridien Beach Resort & Spa is a luxury beachfront resort in Dubai, operated under Marriott International’s Le Méridien brand. Located in the Jumeirah Beach Residence area, the resort is known for its extensive gardens, private beach, swimming pools, restaurants, bars, spa facilities, and leisure services. It welcomes international leisure and business travellers and operates to high standards of guest care, presentation, and hospitality. As part of Marriott International, the property offers employees access to structured training, global service practices, and potential career opportunities across the company’s worldwide hotel portfolio. Team members work in a multicultural environment where professionalism, personal attention, collaboration, and knowledge of the destination are important. Front-office employees are central to creating a smooth and memorable guest experience from arrival through departure.

Working in United Arab Emirates

The United Arab Emirates is a strong destination for hospitality careers, especially in Dubai, Abu Dhabi, and Ras Al Khaimah, where hotels, resorts, restaurants, and tourism businesses regularly recruit international staff. The culture blends Emirati traditions with a highly multicultural population. Visitors and employees should dress respectfully in public areas, observe local customs, and understand that Islamic holidays and regulations influence daily life. The lifestyle offers modern housing, shopping, beaches, dining, entertainment, and excellent transport, although summer heat and living costs can be significant. Employers usually arrange an employment visa, work permit, medical examination, and Emirates ID after hiring; employees should not work on a tourist visa. Confirm accommodation, transport, insurance, leave, gratuity, and contract terms before relocating. Dubai is generally safe, but candidates should budget carefully and use reputable recruitment channels.