Food & Beverage Service Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Service Expert delivers friendly, efficient service across the hotel’s restaurant, bar, breakfast and event operations. Requirements typically include previous hospitality or customer-service experience, good communication skills, a professional presentation, attention to detail and the ability to work flexible shifts, including evenings, weekends and public holidays. Food safety knowledge and responsible service of alcohol certification may be required. The successful candidate is expected to welcome guests warmly, take accurate orders, serve food and beverages, process payments, maintain clean and well-presented areas, follow Marriott service standards and work cooperatively with colleagues. A positive attitude, reliability, confidence with guests and the ability to remain calm during busy periods are important.

About the employer

AC Hotel Melbourne Southbank is part of Marriott International, one of the world’s largest hotel companies, operating thousands of properties across numerous countries and territories. The AC Hotels by Marriott brand focuses on modern European-inspired design, thoughtful service and social spaces that encourage guests to work, relax and connect. Located in Melbourne’s Southbank precinct, the hotel serves business travellers, tourists, event guests and local visitors. Marriott promotes professional development, service excellence, inclusion and opportunities to build a long-term hospitality career. Employees may receive training, staff benefits and access to travel-related discounts, subject to local terms and eligibility. In this role, team members support the hotel’s food and beverage operations while representing both the AC Hotels brand and Marriott’s guest-service standards.

Working in Australia

Australia is a large island country with strong opportunities in hotels, restaurants, tourism, events, healthcare, construction, technology and agriculture. Melbourne offers a multicultural lifestyle, excellent cafés and restaurants, public transport, arts, sport and varied neighbourhoods, although rent and living costs can be high. Australian workplaces generally value punctuality, teamwork, direct communication, safety and work-life balance. Common work pathways include employer-sponsored visas, the Working Holiday visa for eligible nationals, and skilled or graduate visas, depending on qualifications and circumstances. Applicants should confirm current requirements through the Department of Home Affairs before travelling. Relocating usually involves arranging a valid visa, passport, tax file number, bank account, accommodation and health insurance. Hospitality workers should also check whether responsible service of alcohol or food-safety certificates are needed in Victoria.