Executive Housekeeper

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Executive Housekeeper leads the hotel’s housekeeping and laundry operations, maintaining high standards of cleanliness, presentation, hygiene, and guest service. Candidates should have several years of hotel housekeeping experience, including supervisory or departmental leadership experience, preferably in an international or upscale property. Strong knowledge of housekeeping procedures, room inspections, staffing, budgeting, inventory control, health and safety, and quality standards is expected. The role requires excellent communication, organization, problem-solving, and team-management skills. The successful candidate should be comfortable working flexible hours, coordinating with Front Office and Engineering, training employees, managing guest concerns, and ensuring efficient daily operations while controlling costs.

About the employer

Sheraton Kuching Hotel is an established full-service hotel in Kuching, Sarawak, operating under the Sheraton brand of Marriott International. The property serves business travelers, leisure guests, tour groups, meetings, weddings, and other events. As part of Marriott’s global portfolio, the hotel is supported by internationally recognized service standards, structured training, career-development opportunities, and established operating procedures. Sheraton hotels typically provide accommodation, restaurants and bars, meeting facilities, recreational amenities, and guest services designed for both local and international visitors. The Kuching property benefits from its location in Sarawak’s capital, providing access to the city’s commercial areas, waterfront, cultural attractions, and regional tourism destinations. Employees work in a multicultural hospitality environment where professionalism, teamwork, guest satisfaction, safety, and consistent service quality are important priorities.

Working in Malaysia

Malaysia offers hospitality opportunities across Peninsular Malaysia, Sabah, and Sarawak, including hotel management, housekeeping, food and beverage, tourism, resorts, and event services. Kuching is a relaxed, multicultural city with Malay, Chinese, Indian, and indigenous influences, excellent local food, riverfront attractions, and access to Borneo’s rainforests and islands. The lifestyle is generally affordable compared with Kuala Lumpur, although imported goods and central accommodation can cost more. Malaysia has a tropical climate, so newcomers should expect heat, humidity, and seasonal heavy rain. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through the company and Malaysian immigration authorities before starting work. A valid passport, authenticated qualifications, medical checks, and relevant experience may be required. Relocating candidates should confirm accommodation, transport, insurance, tax, probation, and repatriation terms in the employment contract.