Housekeeping Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Supervisor oversees daily room and public-area cleaning, assigns duties, checks standards, manages supplies, and supports guest satisfaction. Candidates should have hospitality or housekeeping experience, preferably in a supervisory role, with good knowledge of cleaning procedures, health and safety, room inspections, and hotel operations. Strong communication, leadership, organization, and problem-solving skills are expected. The role requires flexibility to work shifts, weekends, and public holidays, along with the ability to train employees and coordinate effectively with Front Office and Engineering. Familiarity with hotel housekeeping systems and basic computer skills is advantageous. Professional presentation, reliability, attention to detail, and a service-focused attitude are essential.

About the employer

Sheraton Kuching Hotel is a full-service international hotel located in Kuching, Sarawak, Malaysia. It operates under the Sheraton Hotels & Resorts brand, part of Marriott International, one of the world's largest hospitality companies. The hotel serves business travelers, tourists, families, and groups, offering guest rooms, restaurants, meeting facilities, leisure amenities, and event services. Its operations depend on coordinated teams across rooms, food and beverage, engineering, sales, guest services, and administration. Employees typically work in a multicultural environment guided by Marriott's service standards, professional development programs, and emphasis on guest care. As a major hotel in Kuching, Sheraton provides opportunities to build experience in international hospitality while working in a regional destination known for its natural attractions and distinctive Sarawak culture.

Working in Malaysia

Kuching is in Sarawak on Borneo, Malaysia's largest island, rather than on Peninsular Malaysia. The city offers hospitality, tourism, retail, healthcare, education, construction, and service-sector opportunities, with hotels and resorts regularly seeking trained staff. Local culture blends Malay, Chinese, indigenous Sarawakian, and other communities, and visitors can enjoy waterfront markets, museums, rainforests, food, and nearby national parks. Lifestyle is generally relaxed and more affordable than Kuala Lumpur, although salaries may also be lower. English is commonly used in hotels, while Malay is important for daily life. Foreign employees normally need a Malaysian employer to sponsor the appropriate Employment Pass or work authorization before starting work; requirements depend on nationality, salary, qualifications, and role. Candidates should confirm sponsorship, accommodation, medical checks, taxes, and relocation costs with the employer. Kuching has an airport, hospitals, shopping areas, and good basic services.