F&B Service Expert - Four Points by Sheraton Jakarta Thamrin

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Service Expert supports restaurant and beverage operations by welcoming guests, taking orders, serving food and drinks, handling payments, and maintaining clean, well-presented service areas. Candidates should have strong customer-service and communication skills, a professional appearance, basic food and beverage knowledge, and the ability to work accurately in a busy hotel environment. Previous restaurant or hotel experience is helpful, while relevant hospitality training is an advantage. The role requires flexibility for rotating shifts, weekends, and public holidays, along with teamwork, attention to detail, and a genuine willingness to create a positive guest experience.

About the employer

Four Points by Sheraton Jakarta Thamrin is a contemporary Marriott International hotel located in central Jakarta, close to business districts, shopping areas, dining venues, and major attractions. The property serves business and leisure travelers with comfortable accommodation, restaurants and bars, meeting facilities, fitness amenities, and Marriott Bonvoy loyalty benefits. Four Points hotels are known for approachable service, practical design, local food and beverage experiences, and a relaxed atmosphere. As part of Marriott International, the hotel offers employees access to structured operating standards, hospitality training, and potential career opportunities across a global network. The Jakarta Thamrin team focuses on friendly service, reliable guest experiences, operational efficiency, and collaboration across departments.

Working in Indonesia

Indonesia offers hospitality opportunities across Java, Bali, Lombok, Batam, and other tourist destinations, especially in hotels, restaurants, resorts, events, and travel services. Jakarta, on Java, provides the broadest corporate and hotel market, while Bali and Lombok are popular for resort careers and a more tourism-focused lifestyle. Indonesian culture values politeness, teamwork, respect for hierarchy, and warm guest relations. Living costs vary considerably; Jakarta is busy and urban, whereas resort islands may offer a slower pace but fewer services. Foreign nationals generally need an employer-sponsored work visa and appropriate work permit before starting employment; visa rules can change, so confirmation with the employer and Indonesian immigration authorities is essential. Relocating employees should arrange accommodation, insurance, documentation, banking, and local transport in advance.