Guest Experience Expert (Russian Speaker) - Ajman Saray, a Luxury Collection Resort

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Guest Experience Expert welcomes guests, manages arrival and departure experiences, responds to requests, provides local information, and resolves concerns with professionalism. Fluency in Russian and English is expected; additional languages are an advantage. Candidates should have hospitality or guest-service experience, strong communication and interpersonal skills, a polished appearance, cultural awareness, and confidence using hotel systems. The role requires flexibility for shifts, weekends, and holidays, along with a genuine interest in delivering personalized luxury service. The successful candidate is expected to anticipate guest needs, protect privacy, coordinate with other departments, and represent Marriott and Ajman Saray positively at every interaction.

About the employer

Ajman Saray, a Luxury Collection Resort, is a premium beachfront hotel in Ajman, United Arab Emirates, operated under Marriott International’s Luxury Collection brand. The resort combines elegant Arabian-inspired design with modern hospitality and offers guestrooms, suites, restaurants, lounges, spa facilities, pools, and event spaces. Its location provides a quieter coastal setting while remaining within convenient reach of Dubai and Sharjah. As part of Marriott, the property follows international standards for guest service, training, safety, and professional development. The resort serves leisure travelers, families, business visitors, and guests seeking a refined Gulf holiday. Employees typically work in a multicultural environment and support highly personalized experiences, with opportunities to build careers across Marriott’s global hotel network.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, offering strong opportunities in hotels, restaurants, tourism, retail, aviation, healthcare, technology, and construction. Dubai and Abu Dhabi are the largest employment hubs, while Ajman and Sharjah generally offer a more relaxed and affordable lifestyle. The culture blends Islamic traditions, Emirati hospitality, and a highly international population. Respectful dress and behavior are important, especially during Ramadan and in public places. Residents enjoy beaches, desert activities, shopping, dining, and excellent transport links, although summers are extremely hot. Most expatriate employees require employer-sponsored residence and work visas; employers commonly arrange medical checks, Emirates ID processing, and health insurance. Before relocating, confirm accommodation, meals, transport, leave, airfare, and probation terms. Living costs vary considerably, with housing usually the largest expense.