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This role supports Grab’s Deliveries business by developing demand strategies, improving forecasting, and balancing customer, merchant, and delivery-partner needs. Candidates are typically expected to have experience in strategy, analytics, marketplace operations, consulting, or a related field, supported by strong analytical and problem-solving skills. Proficiency in Excel, SQL, dashboards, or other data tools is valuable. The successful candidate should be comfortable interpreting large datasets, designing experiments, monitoring performance metrics, and turning insights into practical commercial actions. Strong communication, stakeholder management, project coordination, and the ability to work independently in a fast-paced, cross-functional environment are also expected.
Grab is a Southeast Asian technology company offering services through its superapp, including mobility, food delivery, parcel delivery, digital payments, and financial services. Founded in Malaysia and headquartered in Singapore, Grab operates across countries such as Indonesia, Singapore, Malaysia, Thailand, Vietnam, and the Philippines. In Indonesia, its platform connects consumers with drivers, delivery partners, merchants, and financial-service providers in cities ranging from Jakarta to major regional centers. The company uses technology, data, and localized operations to improve transportation, commerce, and everyday financial access. Grab’s working environment is generally fast-moving and collaborative, with teams spanning product, engineering, operations, commercial strategy, analytics, and risk. Employees commonly work on large-scale marketplace challenges and are expected to combine customer focus with measurable business impact.
Indonesia offers opportunities in technology, e-commerce, logistics, tourism, finance, manufacturing, education, and renewable energy. Jakarta and nearby Java cities have the broadest corporate job market, while Bali is popular for tourism, hospitality, creative work, and an international lifestyle. Singapore-linked companies such as Grab may also have opportunities in major cities including Surabaya, Bandung, Medan, and Makassar. Indonesian culture generally emphasizes community, respect, family, and hospitality; customs and religious practices vary significantly between islands. Lifestyle ranges from dense urban living and extensive food choices in Jakarta to beaches, outdoor activities, and a slower pace in Bali or Lombok. Foreign employees normally need employer sponsorship for a work visa and KITAS, and must not work on a tourist visa. Before relocating, confirm sponsorship, tax obligations, healthcare, housing, transport, and local registration requirements. Learning basic Bahasa Indonesia is highly recommended.
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