Billing Analyst

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Billing Analyst is responsible for reviewing customer billing data, preparing and issuing accurate invoices, investigating discrepancies, and supporting the resolution of billing queries. The role typically requires experience in billing, invoicing, accounts receivable, or financial administration, along with strong numerical and analytical skills. Candidates should be comfortable using Excel and finance or enterprise systems, able to work accurately with high volumes of data, and confident communicating with customers and internal teams. Attention to detail, time management, problem-solving ability, and a customer-focused approach are important. Experience in logistics, freight, or a shared-service environment would be beneficial.

About the employer

DHL is a global logistics and supply chain company operating across international express delivery, freight transportation, contract logistics, and e-commerce services. It is part of DHL Group and serves businesses and consumers in more than 220 countries and territories. In the United Kingdom, DHL employs people across offices, warehouses, transport hubs, delivery operations, and specialist corporate functions such as finance, technology, procurement, and customer service. The company is widely known for its international delivery network and large-scale logistics expertise. DHL promotes operational excellence, customer focus, sustainability, inclusion, and employee development. A Billing Analyst typically supports the financial accuracy of logistics services by helping ensure customers are invoiced correctly and billing issues are resolved efficiently.

Working in United Kingdom

The United Kingdom offers employment opportunities in logistics, finance, technology, healthcare, engineering, retail, and professional services. Major job markets include London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, and Bristol, while logistics roles are also common near airports, ports, and distribution centres. UK culture is generally diverse, punctual, and workplace-oriented, with strong emphasis on communication and personal responsibility. Lifestyle options range from busy cities to quieter coastal and rural communities, supported by public transport, cultural attractions, and the National Health Service. Visa requirements depend on nationality; many overseas professionals need employer sponsorship under the Skilled Worker route, while Irish citizens have separate rights. Before relocating, check eligibility, salary thresholds, housing costs, taxation, healthcare access, and transport. The UK is not one island geographically, but includes Great Britain and Northern Ireland.