Food & Beverage Attendants

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Food and Beverage Attendants serve guests in the restaurant, bar, banquet areas, and during room-service operations. Typical duties include taking orders, preparing and serving food and beverages, setting and clearing tables, processing payments, maintaining hygiene standards, and responding warmly to guest requests. Candidates should have good communication and customer-service skills, a professional presentation, reliable work habits, and the ability to remain calm during busy periods. Previous hospitality experience is helpful but not always essential. Flexibility to work mornings, evenings, weekends, and public holidays is expected. A positive attitude, teamwork, attention to detail, and a willingness to learn are important for success in this Queenstown hotel role.

About the employer

Novotel Queenstown Lakeside is an Accor hotel located close to Lake Wakatipu and Queenstown’s central dining, shopping, and adventure attractions. The hotel welcomes leisure travellers, families, groups, and business guests, offering accommodation, food and beverage services, meeting facilities, and guest support. As part of Accor, one of the world’s major hospitality groups, the property operates within an international network of hotels and benefits from established service standards, training opportunities, and career mobility. The hotel environment is fast-paced and strongly focused on guest satisfaction, teamwork, and creating memorable stays. Employees may work with visitors from many countries and gain experience in a highly international tourism destination. Queenstown’s seasonal visitor demand can create opportunities for casual, part-time, and full-time hospitality work, although schedules may be busiest during summer and winter peak periods.

Working in New Zealand

New Zealand offers hospitality, tourism, healthcare, construction, agriculture, technology, and trades opportunities across both the North and South Islands. Queenstown, on the South Island, is especially strong for hotels, restaurants, adventure tourism, and seasonal work. New Zealand culture is generally friendly, informal, diverse, and respectful of Māori heritage and local community values. The lifestyle combines outdoor activities, scenic landscapes, good public services, and a relaxed pace, though Queenstown accommodation and living costs are high. Most overseas workers need an appropriate visa, such as a Working Holiday Visa, Accredited Employer Work Visa, or another work-authorised permit. Requirements depend on nationality, age, occupation, employer accreditation, and contract terms. Before relocating, arrange a job offer where required, health and travel insurance, funds, accommodation, an IRD tax number, and a New Zealand bank account. Public transport is available, but a car can be useful outside city centres.