Duty Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Duty Manager supports the smooth daily operation of HYDE Perth, overseeing guest services, front office activities and hotel standards across changing shifts. The role typically requires previous experience in hotel operations or front office supervision, strong communication and problem-solving skills, confidence handling guest concerns, and the ability to lead colleagues during busy periods. The successful candidate is expected to be professional, approachable, organised and commercially aware, while delivering the energetic, lifestyle-focused service associated with the HYDE brand. Flexibility to work evenings, weekends and public holidays is essential. Familiarity with hotel systems, cash handling, emergency procedures and Australian workplace requirements is advantageous.

About the employer

Accor is a major international hospitality group operating hotels, resorts and lifestyle properties across more than 100 countries. Its portfolio includes brands such as Sofitel, Novotel, Mercure, ibis, Pullman, Fairmont and HYDE. Accor focuses on welcoming experiences, responsible hospitality, professional development and opportunities for employees to build careers across hotels and destinations worldwide. HYDE is a contemporary lifestyle brand known for music, design, social spaces and an energetic guest experience. HYDE Perth is part of Perth’s growing hospitality and entertainment scene, combining hotel accommodation with dining, drinks and events. Employees can generally expect a multicultural workplace, structured operational standards, training opportunities and access to Accor’s wider network and benefits, subject to the position and local conditions.

Working in Australia

Australia offers strong opportunities in hotels, restaurants, tourism, events, housekeeping, engineering and management, particularly in Perth, Sydney, Melbourne, Brisbane and resort areas. The culture is generally informal, multicultural and direct, with emphasis on reliability, workplace safety and work-life balance. Australia provides an outdoors-oriented lifestyle, excellent beaches, national parks and diverse food, although housing and transport costs vary considerably by city. Candidates usually need the right to work, such as an employer-sponsored visa, skilled visa, graduate visa or Working Holiday visa where eligible. Hospitality workers should check occupation lists, sponsorship conditions, age limits and English requirements before applying. Relocating to Perth involves arranging accommodation, tax and banking details, health insurance where required, and local transport. Perth has a warm climate, a relaxed pace and a large hospitality sector, but international flights and distances to other Australian cities can be significant.