Food & Beverage Team Leader

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Team Leader supports the smooth operation of Novotel Queenstown Lakeside’s restaurants, bars and guest service areas. Candidates should have previous hospitality or food and beverage experience, confident communication skills and the ability to lead and motivate a team. Responsibilities include coordinating shifts, maintaining service standards, handling guest requests, supporting training, managing opening and closing procedures, and assisting with stock and cash controls. The role suits someone organised, energetic and genuinely focused on guest satisfaction. Flexibility to work evenings, weekends and public holidays is expected. Knowledge of New Zealand hospitality practices, responsible alcohol service and food safety is advantageous.

About the employer

Accor is a major international hospitality group operating hotels, resorts and serviced residences across the world. Its portfolio includes well-known brands such as Novotel, ibis, Mercure, Pullman, Sofitel and Fairmont. Accor focuses on welcoming guests, reliable service, responsible business practices and creating development opportunities for its employees through training and internal career pathways. Novotel Queenstown Lakeside is located near the centre of Queenstown and offers accommodation, dining and event services in one of New Zealand’s most popular visitor destinations. The hotel serves leisure travellers, business guests and groups, with a strong emphasis on friendly service and memorable experiences. Working for Accor can provide exposure to international hospitality standards and opportunities to progress within New Zealand or the wider global network.

Working in New Zealand

New Zealand is made up mainly of the North and South Islands. Hospitality, tourism, healthcare, construction, agriculture, technology and trades offer employment opportunities, particularly in Auckland, Wellington, Christchurch, Queenstown and other tourist centres. Queenstown has a strong seasonal economy, although living costs and competition for accommodation can be high. New Zealand culture is generally informal, friendly and diverse, with strong respect for Māori heritage, outdoor recreation and work-life balance. Popular activities include hiking, skiing, water sports and exploring national parks. Most overseas workers need an appropriate visa, such as a Working Holiday Visa, Accredited Employer Work Visa or another skilled-work pathway. Applicants should check Immigration New Zealand requirements, secure a written job offer where necessary, budget for housing and transport, and arrange tax, banking and healthcare access after arrival.