EN - Reception Agent

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Reception Agent welcomes guests, completes check-in and check-out, handles reservations and guest requests, provides accurate information about hotel facilities and Abu Dhabi, and coordinates with other departments to ensure a smooth stay. Candidates should have hospitality or front-office experience, strong communication and customer-service skills, professional presentation, and good English. Knowledge of additional languages, hotel property-management systems, and experience in an international resort are advantageous. The role requires flexibility for shifts, weekends and public holidays, attention to detail, patience, and the ability to remain helpful and composed in a busy environment.

About the employer

Rixos Marina Abu Dhabi is a luxury resort operated under the Rixos brand, part of Accor, one of the world’s leading hospitality groups. The property combines upscale accommodation, restaurants, leisure facilities, entertainment and extensive guest services in Abu Dhabi. Rixos is known for an all-inclusive luxury approach, energetic resort experiences and strong emphasis on Turkish-inspired hospitality. Accor manages a broad portfolio of international hotel brands and provides career opportunities across more than 100 countries. Employees at Rixos Marina Abu Dhabi work in a multicultural environment serving leisure travellers, families, groups and business guests. The company typically values warm guest engagement, teamwork, operational discipline, cultural awareness and consistent service standards.

Working in United Arab Emirates

The United Arab Emirates is a modern Gulf destination with strong opportunities in hotels, resorts, restaurants, tourism, retail, aviation and events, especially in Abu Dhabi and Dubai. Although it is not an island, Abu Dhabi includes coastal islands and waterfront districts. The culture blends Emirati traditions with a large international community; modest dress, respect for Islam and considerate public behaviour are important. Lifestyle is comfortable and urban, with beaches, malls, restaurants, desert activities and excellent transport, though summer temperatures are extremely high. Most overseas employees require employer-sponsored residence and work visas. Employers commonly arrange medical checks, Emirates ID processing and sometimes accommodation, meals, transport and flights. Candidates should confirm the full benefits package, probation terms, working hours and recruitment fees before accepting an offer. A passport, authenticated certificates where required and a valid employment contract are normally needed for relocation.