Hostess

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Hostess welcomes guests, manages restaurant seating, handles reservations, presents menus, coordinates table allocation, and helps create a warm and professional dining experience. Candidates should have hospitality or customer-service experience, a polished appearance, good communication skills, and confidence working with international guests. English is generally required; knowledge of Indonesian and additional languages is an advantage. The successful candidate is expected to remain attentive during busy periods, work cooperatively with restaurant colleagues, manage guest requests courteously, and follow Sofitel service standards. Flexibility to work shifts, weekends, and public holidays is essential, along with a positive attitude and strong knowledge of the restaurant’s menu and facilities.

About the employer

Sofitel Bali Nusa Dua Beach Resort is a luxury beachfront resort in Nusa Dua, Bali, operated under Sofitel, Accor’s French-inspired luxury hospitality brand. The resort combines contemporary design with Balinese influences and offers guest rooms, suites, villas, restaurants, bars, spa facilities, pools, meeting spaces, and direct beach access. Its team serves leisure travelers, families, couples, business groups, and wedding guests from Indonesia and around the world. Sofitel emphasizes refined service, thoughtful personal attention, culinary experiences, and a strong connection between local culture and French hospitality. As part of Accor, the property provides employees with exposure to international hotel standards, structured training, career-development opportunities, and access to a global hospitality network. Working there typically requires professionalism, cultural awareness, teamwork, and a consistent commitment to guest satisfaction.

Working in Indonesia

Bali is Indonesia’s best-known tourism island and offers employment in hotels, restaurants, villas, wellness, events, travel, and water activities, especially around Nusa Dua, Seminyak, Kuta, Ubud, and Canggu. The culture is predominantly Balinese Hindu, with daily offerings, temple ceremonies, community traditions, and respectful dress and behavior being important. Lifestyle ranges from busy resort areas to quieter inland villages, with warm weather, beaches, nature, and relatively affordable local food; rents and traffic can be high in popular districts. Foreign nationals normally need an employer-sponsored work permit and appropriate stay visa, such as a work-related KITAS; working on a tourist visa is not permitted. Employers usually guide successful candidates through immigration and documentation. Relocating workers should budget for accommodation, health insurance, transport, deposits, and visa costs, and confirm salary, service charge, meals, housing, working hours, and contract terms before accepting an offer.