Outlet Manager (Hotel Franchised)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Outlet Manager oversees daily restaurant, bar, and other food-and-beverage outlet operations at South Palms Resort and Spa. Requirements typically include a hospitality or business-related qualification, several years of supervisory or managerial experience in upscale hotels or resorts, strong knowledge of service standards, food safety, budgeting, inventory control, and team leadership. The successful candidate is expected to deliver excellent guest experiences, achieve revenue and cost targets, coach employees, coordinate with the kitchen and other departments, handle guest concerns professionally, and ensure compliance with resort, Accor, and local operating standards. Flexibility, polished communication, commercial awareness, and a hands-on approach are important.

About the employer

South Palms Resort and Spa is a beachfront resort located in Panglao, Bohol, Philippines, known for its extensive white-sand shoreline, relaxed island setting, and full-service leisure facilities. The property operates under the MGallery Collection, Accor's portfolio of distinctive boutique and upscale hotels, where each destination is intended to reflect a strong sense of place. South Palms offers accommodation, restaurants and bars, spa services, swimming pools, recreation, and event facilities for leisure travelers, couples, families, and groups. Its location provides access to Panglao's beaches, diving areas, and Bohol attractions while maintaining a peaceful resort atmosphere. Employees are generally expected to provide warm Filipino hospitality, maintain international service standards, and work collaboratively across departments. Benefits and employment terms depend on the position and local company policy.

Working in Philippines

Panglao Island is one of the Philippines' leading tourism destinations, connected to Bohol's main island by bridges and served by Bohol-Panglao International Airport. Hospitality jobs are common in resorts, restaurants, diving centers, transport services, wellness businesses, and tour operations, with additional opportunities in retail, education, remote work, and small enterprises. Life is generally relaxed, warm, and community-oriented, although peak seasons can be busy. Filipino culture emphasizes courtesy, family, cooperation, and welcoming service; English is widely used in tourism. Living costs are usually lower than in Manila, but beachfront housing and imported goods can be expensive. International employees normally need an employer-sponsored work permit and an appropriate visa, commonly coordinated through the Bureau of Immigration; working on a tourist visa is not permitted. Relocating staff should arrange verified accommodation, health insurance, document authentication, local banking, and transport planning before arrival.