Food & Beverage Attendant - Casual

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Attendant supports restaurant, bar, breakfast and function service at ibis Mackay. Responsibilities include welcoming guests, taking orders, serving food and beverages, preparing and clearing tables, processing payments, maintaining cleanliness and following hygiene and safety procedures. The role generally requires strong customer-service and communication skills, a reliable and positive attitude, attention to detail, and the ability to work efficiently during busy periods. Previous hospitality experience is helpful but may not be essential. Candidates should be flexible to work casual shifts, including mornings, evenings, weekends and public holidays, and be comfortable working as part of a team. Responsible Service of Alcohol certification may be required if serving alcohol.

About the employer

ibis Mackay is part of Accor, a major international hospitality group operating hotels, resorts and serviced accommodation across the world. The ibis brand is known for practical, comfortable and affordable stays, with a focus on friendly service and reliable guest experiences. Located in Mackay, Queensland, the hotel serves business travellers, leisure guests, contractors and visitors exploring the region. Hotel operations typically include accommodation, food and beverage services, meetings and guest support. Accor promotes professional development, teamwork, multicultural workplaces and opportunities to move between properties and brands. As an employee, a Food & Beverage Attendant may benefit from structured training, staff discounts and access to the wider Accor network, subject to local employment conditions and company policy.

Working in Australia

Australia is a large island country with opportunities in hospitality, tourism, mining, healthcare, construction, agriculture, technology and education. Mackay is a regional Queensland city known for sugar cane, nearby beaches, islands and access to the Great Barrier Reef. Life is generally relaxed and outdoors-focused, although housing and transport costs vary by region. Australian workplaces value punctuality, safety, teamwork, direct communication and respectful customer service. Hospitality employees should expect variable rosters, weekend work and busy seasonal periods. Visa options may include a Working Holiday visa, employer-sponsored pathways, skilled visas or student visas with work rights; eligibility depends on nationality, occupation and qualifications. Applicants should check official Department of Home Affairs requirements before travelling. Relocating usually involves arranging a tax file number, bank account, suitable accommodation, health insurance and reliable transport, particularly in regional areas such as Mackay.