Assistant Housekeeping Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeping Manager supports the Housekeeping Manager in maintaining high standards of cleanliness, presentation and guest comfort throughout the hotel. Responsibilities typically include supervising room attendants and public-area cleaners, coordinating daily workloads, inspecting rooms, monitoring supplies, assisting with training, managing guest requests and helping ensure health, safety and brand standards are followed. Candidates are expected to have previous hotel housekeeping or supervisory experience, strong attention to detail, good communication skills and the ability to work efficiently under pressure. Flexibility is important, including availability for weekends, public holidays and varied shifts. Experience with hotel property-management or housekeeping systems is advantageous, along with a practical, team-focused approach.

About the employer

Novotel is Accor’s internationally recognised midscale hotel brand, offering comfortable, practical accommodation for business and leisure travellers. Novotel Queenstown Lakeside is located near the shores of Lake Wakatipu in central Queenstown, a major tourism destination known for its scenery, adventure activities and seasonal visitor demand. The hotel forms part of Accor, a global hospitality group operating hotels, resorts and serviced residences across many countries and brands. Employees generally work within a service-focused environment that emphasises guest satisfaction, teamwork, professional standards and opportunities for development. In this role, the successful candidate would help maintain the hotel’s rooms and public areas while supporting an efficient, welcoming experience for guests and a positive workplace for the housekeeping team.

Working in New Zealand

New Zealand offers hospitality, tourism, agriculture, healthcare, construction, trades, technology and seasonal outdoor-work opportunities. Queenstown has strong demand for hotel, restaurant, housekeeping, transport and activity staff, although accommodation can be expensive and competitive. The culture is generally informal, friendly and inclusive, with emphasis on work-life balance, reliability and respect for Māori heritage and local communities. Lifestyle options include hiking, skiing, cycling, water sports and access to outstanding natural scenery. Visa options depend on nationality, qualifications and job offer; common routes include the Accredited Employer Work Visa, Working Holiday Visa and skilled-residence pathways. Applicants should check current requirements with Immigration New Zealand before making plans. Relocating workers should budget for flights, bond and rent, transport, winter clothing, tax and healthcare arrangements. Queenstown’s seasonal peaks can create busy workloads, so flexibility is valuable.