Porter

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Porter supports the front office team by welcoming guests, handling luggage, arranging taxis, assisting with check-in and check-out, delivering items, and providing helpful local information. Candidates should have friendly communication skills, a professional presentation, physical fitness for lifting and standing, and the flexibility to work shifts, weekends, and public holidays. Previous hotel, concierge, or customer-service experience is advantageous, along with a valid driving licence where required. The successful candidate is expected to be attentive, reliable, well organised, and committed to delivering warm, efficient service in line with Pullman standards.

About the employer

Pullman Melbourne Albert Park is an upscale hotel located beside Albert Park Lake, close to Melbourne’s central business district, sporting venues, restaurants, and major events. The hotel offers accommodation, dining, meetings, conferences, wellness facilities, and full-service guest support. It operates under Pullman, Accor’s premium hospitality brand, which focuses on business and leisure travellers, contemporary design, personalised service, and a dynamic guest experience. Accor is a global hospitality group with hotels and resorts across many countries and a broad range of recognised brands. Team members typically benefit from structured training, international career opportunities, staff travel programmes, and an inclusive workplace culture.

Working in Australia

Australia offers hospitality opportunities in hotels, resorts, restaurants, events, and tourism, particularly in Melbourne, Sydney, Brisbane, Perth, and regional destinations. Workplaces are generally multicultural, informal but professional, and focused on customer service, safety, and punctuality. Melbourne provides excellent dining, arts, sport, public transport, and a vibrant lifestyle, although rent and living costs can be high. Eligible applicants may use a Working Holiday visa, while sponsored or skilled visas may suit experienced workers; eligibility depends on nationality, age, occupation, qualifications, and employer support. Before relocating, arrange a tax file number, bank account, suitable accommodation, health insurance, and proof of work rights. Australia is large, so research transport, climate, and local living costs carefully.