Internship - Reservations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Reservations Intern will support the reservations team at Mondrian Doha by handling booking enquiries, updating reservation records, preparing reports, and assisting with guest requests. Candidates should be studying hospitality, tourism, business, or a related subject, with good communication and basic computer skills. Fluency in English, attention to detail, a professional appearance, and a genuine interest in hotel operations are expected. Knowledge of reservation systems such as Opera is helpful but may not be essential. The successful candidate should be organised, dependable, service-minded, willing to learn, and comfortable working in a fast-paced, multicultural hotel environment. Flexibility to work different shifts and coordinate with front office, sales, and revenue teams may also be required.

About the employer

Mondrian Doha is a luxury lifestyle hotel operated by Accor, a global hospitality group with a large portfolio of hotels, resorts, and brands worldwide. Located in West Bay Lagoon, the property is known for its bold, artistic design, distinctive dining venues, meeting spaces, spa facilities, and energetic guest experience. Mondrian is positioned as a creative and contemporary brand, attracting leisure travellers, business guests, and local visitors. Accor promotes international career development, structured training, and opportunities to work with multicultural teams. At Mondrian Doha, interns can gain practical exposure to hotel reservations, guest communication, revenue coordination, and the standards of an upscale international property. The workplace is likely to value creativity, professionalism, teamwork, cultural awareness, and a strong focus on personalised service.

Working in Qatar

Qatar is a compact Gulf country rather than an island, with Doha as its main employment and lifestyle centre. Hospitality offers opportunities in hotels, restaurants, events, tourism, aviation, and luxury retail, although entry-level roles can be competitive. The culture combines Islamic traditions with a large international community; modest dress, respectful behaviour, and awareness of local customs are important. Doha provides modern malls, beaches, museums, dining, desert excursions, and excellent public transport. Summers are extremely hot, while winters are pleasant for outdoor activities. Foreign workers normally need an employer-sponsored work and residence permit, and internship requirements depend on the programme, nationality, and sponsor. Before relocating, confirm salary, accommodation, transport, insurance, visa sponsorship, working hours, and internship duration in writing. Living costs can be high, particularly for accommodation, but employer-provided housing or transport can significantly reduce expenses.