Food & Beverage Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily restaurant and bar operations, ensuring friendly service, accurate orders, cleanliness, and compliance with Mama Shelter standards. Requirements typically include previous hospitality or restaurant supervisory experience, strong communication skills, customer-service focus, and good knowledge of food and beverage operations. English is generally required; additional languages and experience in an international hotel or lifestyle brand are advantageous. The successful candidate is expected to lead and motivate team members, coordinate shifts, manage guest concerns professionally, monitor service quality and stock, support training, and maintain health, safety, and hygiene standards. Flexibility is important because the role involves shift work, weekends, and public holidays.

About the employer

Mama Shelter is a lively, design-led hospitality brand within Accor, known for combining hotels, restaurants, bars, and social spaces in a relaxed and unconventional setting. Its properties are designed to feel energetic and welcoming rather than formal, attracting both hotel guests and local residents. Mama Shelter Dubai reflects this approach through creative interiors, casual dining, entertainment, and a strong emphasis on memorable guest experiences. Team members are expected to be warm, flexible, sociable, and comfortable working in a fast-moving international environment. As part of Accor, the brand benefits from global hospitality standards, structured training, career mobility, and an extensive international network. The Dubai property offers employees exposure to a multicultural market and the opportunity to work with guests and colleagues from many backgrounds.

Working in United Arab Emirates

The United Arab Emirates is a modern Gulf federation rather than an island, offering strong opportunities in hotels, restaurants, tourism, events, retail, aviation, and luxury services. Dubai is highly international, with English widely used at work and in daily life. Local culture values hospitality, modesty, respect, and awareness of Islamic customs; alcohol is restricted to licensed venues. Lifestyle options include beaches, shopping, desert trips, nightlife, fitness, and an extensive dining scene, although summer heat is intense. Employers normally arrange a residence and work permit after hiring, while medical testing and document attestation may be required. Relocating employees should confirm accommodation, transport, insurance, flights, leave, service charge, and gratuity in the contract. Living costs can be high, especially for rent, so staff accommodation or allowances are valuable. Public transport is good in Dubai, and taxis are readily available.