Cluster E Commerce Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Cluster E-Commerce Manager is responsible for driving online revenue and digital performance across Novotel Dubai Gold District and associated properties. Requirements typically include a degree or diploma in hospitality, marketing, business, or a related field; experience in hotel e-commerce, digital marketing, online distribution, or revenue management; and familiarity with booking engines, OTAs, content management systems, analytics, and search marketing. The candidate is expected to manage digital campaigns, improve website conversion, maintain accurate online content and rates, monitor competitor activity, optimize OTA performance, and work closely with sales, marketing, reservations, and revenue teams. Strong commercial awareness, analytical ability, communication skills, attention to detail, and knowledge of the Dubai hospitality market are important.

About the employer

Novotel Dubai Gold District is a contemporary hotel in Dubai, United Arab Emirates, operating under the Novotel brand of Accor, one of the world’s leading hospitality groups. Novotel hotels are designed for business and leisure travelers, offering practical accommodation, dining, meeting facilities, and comfortable services suited to modern travel. Accor operates a broad international portfolio of hotels and resorts and provides employees with opportunities across hospitality operations, commercial functions, technology, and management. The Dubai Gold District property serves travelers visiting the historic Deira area, business districts, shopping destinations, and Dubai’s wider attractions. As part of Accor, the hotel is likely to benefit from structured training, international brand standards, employee mobility, and professional development programs. The Cluster E-Commerce Manager supports the hotel’s commercial success by strengthening its digital presence, online sales channels, and direct booking performance.

Working in United Arab Emirates

Although the UAE is not an island, it offers a highly international lifestyle, especially in Dubai. Hospitality, tourism, aviation, retail, events, technology, and finance provide strong employment opportunities, with many roles concentrated in Dubai and Abu Dhabi. The culture combines Islamic traditions with a diverse expatriate community; respectful dress and behavior are expected, particularly during Ramadan and in public places. Lifestyle options include beaches, desert activities, restaurants, shopping, nightlife, and extensive leisure facilities, though housing and schooling can be expensive. Most expatriate employees require employer-sponsored residence and work visas, usually arranged after a signed contract and medical examination. Employers may also assist with health insurance, accommodation allowance, flights, and relocation. New arrivals should budget for deposits, transport, and document attestation, and confirm salary, benefits, probation, working hours, and visa sponsorship before relocating.