Front Office Intern

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Office Intern supports reception and guest services, including check-in and check-out, answering questions, handling requests, updating reservations, and assisting with smooth daily operations. Candidates are generally expected to be studying hospitality, tourism, or a related subject, with good spoken and written English, a friendly attitude, professional presentation, and strong communication skills. Customer-service experience is helpful but not always essential. The role requires flexibility for rotating shifts, weekends, and public holidays, as well as confidence using basic computer systems. A willingness to learn hotel procedures, work as part of a diverse team, and create memorable guest experiences is important.

About the employer

25hours Hotel Dubai One Central is a distinctive lifestyle hotel operated by Ennismore, part of the Accor group. Located in Dubai’s One Central district near Dubai World Trade Centre, the hotel combines playful design, local influences, and a relaxed social atmosphere. Its rooms and public spaces reflect different travel eras and cultures, while its restaurants, bars, rooftop venues, and meeting facilities attract both hotel guests and local visitors. The property is known for an informal yet service-focused approach, encouraging employees to be creative, welcoming, and authentic. As part of Accor, it offers interns exposure to international hospitality standards, structured hotel operations, and opportunities to work with colleagues and guests from many countries.

Working in United Arab Emirates

The United Arab Emirates offers strong opportunities in hotels, restaurants, tourism, aviation, retail, events, and luxury services, particularly in Dubai and Abu Dhabi. The culture is multicultural and generally welcoming, although visitors and employees should respect Islamic customs, local laws, modest dress in traditional settings, and Ramadan practices. Dubai provides a fast-paced lifestyle with modern transport, beaches, shopping, dining, and extensive entertainment, but accommodation and daily expenses can be high. Most foreign employees require employer-sponsored residence and work visas; working on a tourist visa is not permitted. Employers commonly arrange visa processing and may offer accommodation, transport, meals, insurance, or flight allowances, depending on the role. New arrivals should budget for deposits, documentation, and initial living costs, and should verify contract terms before relocating.