Food & Beverage Service Crew

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Service Crew supports daily restaurant and hotel dining operations by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments and maintaining high service standards. Candidates should be customer-focused, presentable, reliable and comfortable working in a fast-paced hospitality environment. Good communication skills and a positive attitude are important. Previous experience in restaurants, hotels or customer service is helpful, although training may be provided. The role may involve shift work, weekends and public holidays. Candidates are expected to work well with colleagues, follow food-safety and service procedures, respond politely to guest requests and represent Shangri-La’s hospitality standards professionally.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international destinations. The group is known for warm Asian hospitality, comfortable accommodation, quality dining and personalised guest service. Shangri-La Singapore is located near Orchard Road and offers hotel rooms, restaurants, banquet facilities, wellness services and events. Employees work in a multicultural environment and are generally expected to provide attentive, polished and friendly service. The company offers opportunities across food and beverage, rooms, culinary operations, guest relations, events and corporate functions. Benefits and development opportunities vary by position and employment terms, but hospitality training and internal career progression are commonly emphasised.

Working in Singapore

Singapore is a compact, modern island city with strong opportunities in hotels, restaurants, catering, retail, tourism and events. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is convenient, safe and well connected by MRT and buses, although accommodation and daily expenses can be high. Popular areas include Orchard Road, Marina Bay, Sentosa, Chinatown and Little India. Hospitality employees should expect rotating shifts, busy peak periods and work on weekends or public holidays. Foreign applicants normally need an appropriate work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and employer eligibility. The employer usually supports the application, and approval is required before starting work. Candidates should confirm housing, medical coverage, transport, meals, service charges and contract conditions before relocating.