Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring friendly, efficient service and a consistently high guest experience. Candidates should have relevant hotel or restaurant experience, good knowledge of food and beverage service, and strong communication and leadership skills. Responsibilities typically include supervising colleagues, coordinating opening and closing duties, handling guest requests and complaints, monitoring service standards, supporting training, and maintaining hygiene and safety procedures. The role requires a professional appearance, attention to detail, teamwork, and flexibility to work shifts, weekends, and public holidays. Knowledge of English is essential; additional languages and experience with international luxury hospitality are advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for warm Asian hospitality, high service standards, and carefully developed guest experiences. Shangri-La Singapore is a prominent city resort set within extensive gardens near Orchard Road, offering accommodation, restaurants, event facilities, wellness services, and family-oriented amenities. The company employs people across hotel operations, food and beverage, culinary services, housekeeping, engineering, sales, and corporate functions. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, and a genuine commitment to guest satisfaction. Benefits and working conditions vary by position and employment contract.

Working in Singapore

Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. The culture is multicultural, with Chinese, Malay, Indian, and international influences reflected in its languages, festivals, food, and daily life. It offers excellent public transport, reliable services, modern shopping areas, diverse dining, and easy access to parks and nearby countries. Housing can be expensive, especially near central districts, so many employees choose shared accommodation or locations near MRT lines. Foreign workers generally need an employer-sponsored work pass; hospitality employees may qualify for an S Pass or Work Permit, depending on salary, qualifications, nationality, and sector rules. The employer normally submits the application. New arrivals should arrange accommodation, medical coverage, banking, and tax registration, and confirm the contract, allowances, working hours, and renewal conditions before relocating.