Service Leader - Engineering (Chargeman)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Engineering (Chargeman) is responsible for supervising daily engineering operations, maintaining electrical and building systems, responding to equipment faults, and ensuring guest facilities remain safe and operational. Candidates should hold a valid Malaysian Energy Commission Chargeman certificate, relevant technical qualifications, and practical experience in hotel, commercial, or facilities engineering. Knowledge of electrical distribution, preventive maintenance, HVAC, plumbing, fire-safety systems, and workplace safety is valuable. The role requires shift flexibility, sound troubleshooting ability, accurate maintenance reporting, and the confidence to lead technicians and coordinate contractors. A service-minded attitude, reliability, and the ability to work under pressure are expected.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The company is known for high standards of personalised service, elegant accommodation, destination resorts, restaurants, wellness facilities, and strong attention to guest experience. Shangri-La properties typically employ multicultural teams across hotel operations, engineering, finance, food and beverage, housekeeping, sales, and guest services. In Malaysia, the group has operated prominent city and resort properties, providing opportunities in both urban hospitality and island or coastal tourism environments. Employees can generally expect structured operating procedures, service training, safety responsibilities, and the opportunity to build a career within an internationally recognised hotel brand.

Working in Malaysia

Malaysia offers hospitality and engineering opportunities in island destinations such as Langkawi, Penang, Pangkor, and parts of Sabah. Resort jobs commonly include hotel operations, food and beverage, housekeeping, maintenance, marine activities, spa services, and guest relations. Malay is the national language, while English is widely used in hotels and tourism; Chinese and Tamil are also common. Island life is generally relaxed, warm, and community-oriented, with beaches, seafood, outdoor activities, and a lower pace than major cities, although transport and specialist services can be limited. Foreign workers normally need an employer-sponsored employment pass or appropriate work permit and should not begin work on a tourist visa. Employers often assist with permits, accommodation, meals, and relocation, but benefits vary. Confirm the property location, housing, transport, work authorisation, and contract terms before accepting an offer.