Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports Shangri-La’s sales team by handling client enquiries, preparing proposals and presentations, updating customer records, coordinating appointments and site inspections, and assisting with sales reports and administrative tasks. Candidates should have a diploma or degree in hospitality, business, marketing, or a related field, along with strong organisation, communication, and computer skills. Previous hotel, events, or customer-service experience is helpful. The role requires attention to detail, professional presentation, good follow-up habits, and the ability to manage several deadlines. Candidates are expected to work cooperatively with hotel departments, respond promptly to clients, and maintain a polished service standard in a fast-paced luxury hospitality environment.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong, known for its hotels, resorts, and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Singapore is a well-established luxury hotel offering accommodation, dining, meetings, weddings, and leisure facilities. Its business depends on attentive guest service, strong corporate relationships, event planning, and effective teamwork across departments. Employees typically work in a multicultural environment where professionalism, discretion, hospitality knowledge, and consistent service standards are highly valued. The company provides opportunities in hotel operations, sales, events, food and beverage, guest services, and corporate functions.

Working in Singapore

Singapore is a compact, multicultural island city with strong opportunities in hospitality, tourism, aviation, finance, technology, retail, and professional services. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. Life is generally safe, convenient, and well connected by MRT and buses, although rent can be high. Popular areas include Orchard Road, Marina Bay, Sentosa, and the heritage districts of Chinatown, Little India, and Kampong Glam. Singapore has a tropical climate, excellent healthcare, efficient public services, and diverse food options. Foreign employees normally need an employer-sponsored work pass; eligibility depends on salary, qualifications, and the role, with Employment Pass and S Pass being common categories. New arrivals should budget carefully for accommodation, transport, deposits, insurance, and daily expenses before relocating.