Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees daily laundry and linen operations, including staffing, production schedules, quality control, equipment use, inventory, hygiene, and cost management. Candidates should have several years of hotel laundry or housekeeping experience, preferably in a supervisory or managerial role, along with knowledge of commercial laundry equipment, chemical handling, occupational safety, and linen control. Strong leadership, organization, communication, problem-solving, and budgeting skills are expected. The role also requires flexibility to work shifts, weekends, and public holidays, while maintaining Shangri-La’s service and cleanliness standards.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for refined guest service, comfortable accommodation, extensive dining, wellness facilities, and strong attention to local culture. In the Philippines, Shangri-La properties include major hotels and resorts serving business and leisure travelers. Employees typically work in a structured, service-focused environment with standards covering guest satisfaction, cleanliness, safety, sustainability, and professional conduct. The group offers career opportunities across hotel operations and may provide training, staff benefits, meals, uniforms, and other property-specific support. Exact benefits and compensation depend on the hotel, location, experience, and employment contract.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations, particularly in housekeeping, food and beverage, engineering, and guest services. Work culture is generally warm, team-oriented, and respectful, with English widely used in hotels. Lifestyle varies from busy urban living to relaxed beach communities; costs are usually lower outside Manila, although popular resort islands can be expensive. Foreign applicants normally need employer sponsorship and the appropriate work permit or 9(g) pre-arranged employment visa, while Filipino workers need standard employment documentation. Employers may assist with permits, accommodation, transport, meals, or relocation, but this should be confirmed before accepting an offer. Weather is tropical, with a dry season and a rainy or typhoon season. Reliable internet, healthcare, and transport are available in major cities, while remote islands may have fewer services.