Chief Engineer, RSR & GSH

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Chief Engineer oversees engineering, maintenance and technical operations for Shangri-La’s Rasa Sayang Resort (RSR) and Golden Sands Resort (GSH) in Penang, Malaysia. Requirements typically include a degree or diploma in engineering, relevant professional certification, and substantial experience in hotel or resort engineering, preferably in a senior leadership role. The candidate should understand electrical, mechanical, HVAC, plumbing, fire and life-safety systems, energy management, preventive maintenance and local regulatory requirements. Strong leadership, budgeting, project-management and vendor-management skills are expected. The role requires hands-on problem solving, reliable emergency response, compliance with safety standards, and the ability to lead engineering teams across two properties while maintaining guest comfort and operational efficiency.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN and Traders brands. The group is known for attentive Asian-inspired hospitality, high service standards and destination-focused resorts. In Malaysia, Shangri-La operates several established properties, including Rasa Sayang Resort & Spa and Golden Sands Resort in Penang. Employees generally work in structured, international environments with strong emphasis on guest satisfaction, operational quality, safety and professional development. Engineering leaders support the physical infrastructure behind the guest experience, balancing preventative maintenance, sustainability, statutory compliance, capital projects and the reliable operation of resort facilities.

Working in Malaysia

Malaysia offers opportunities in resort engineering, hospitality operations, tourism, marine activities and supporting services, particularly in Penang, Langkawi, Sabah and other coastal destinations. Penang combines beaches, heritage districts, excellent food and a lively urban lifestyle; Langkawi is quieter and more resort-oriented, while Sabah offers stronger nature and diving experiences. Local culture is diverse, blending Malay, Chinese, Indian and indigenous traditions, with English commonly used in hotels and business settings. Living costs vary, with island resorts often providing accommodation, meals, transport or service-charge benefits. Foreign nationals normally require employer sponsorship for a Malaysian employment pass, and should not begin work before approval. Employers usually handle immigration paperwork, but candidates should confirm contract terms, housing, medical cover and relocation support. Humid weather, monsoon periods and traffic or ferry connections should also be considered when choosing accommodation and planning travel.