Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports and presentations, maintaining client records, coordinating appointments and assisting with site inspections, meetings and events. Candidates should generally have a diploma or degree in hospitality, business or a related discipline, together with relevant hotel sales or administrative experience. Strong organisation, attention to detail and customer-service skills are expected. Good spoken and written English is essential; Cantonese and Mandarin are often advantageous in Hong Kong. The successful candidate should be confident using Microsoft Office, able to manage deadlines, communicate professionally with clients and colleagues, and work flexibly in a fast-paced hotel environment.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Its brands are known for personalised service, refined accommodation, destination dining and strong standards of guest care. Shangri-La Hotels and Resorts serves business and leisure travellers, with properties ranging from major city hotels to beachfront and resort destinations. The company places emphasis on warm Asian hospitality, employee development, cultural awareness and long-term guest relationships. In Hong Kong, Shangri-La operates prominent luxury hotels and provides career opportunities across sales, events, front office, food and beverage, rooms, finance and corporate functions. A Sales Coordinator can gain valuable experience supporting commercial activities within a well-established international hotel group.

Working in Hong Kong

Hong Kong is a compact, energetic international city made up of Hong Kong Island, Kowloon and the New Territories, with numerous outlying islands. Hospitality, retail, finance, aviation, technology and professional services offer broad employment opportunities. The culture combines Cantonese traditions, international influences, festivals, excellent food and efficient public transport. Lifestyle options range from dense urban neighbourhoods and nightlife to beaches, hiking trails and quieter island communities. Housing is expensive, so many employees share apartments or live in areas connected by the MTR. Foreign nationals normally need an approved employment visa sponsored by an employer before starting work; qualifications, experience and a confirmed offer are generally required. New arrivals should arrange accommodation, health coverage, banking and an identity card after arrival. Cantonese is valuable locally, while English is widely used in business and hospitality.