Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, colleagues, property and assets at Shangri-La in Hong Kong. Requirements typically include relevant hotel, security or law-enforcement experience, supervisory capability, good communication skills, physical fitness and knowledge of emergency procedures, access control, incident reporting and CCTV operations. Familiarity with Hong Kong security regulations and Cantonese, English or Mandarin is advantageous. The successful candidate is expected to lead security officers professionally, respond quickly to incidents, maintain accurate records, conduct regular patrols, support fire and life-safety procedures, assist guests courteously and work flexible shifts, including nights, weekends and public holidays.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under the Shangri-La, Kerry, JEN and Traders brands. Shangri-La hotels typically offer accommodation, dining, events, wellness and business facilities, with a strong focus on personalised guest care and high operating standards. In Hong Kong, the company has a long-established presence and is recognised as a major employer in the luxury hotel sector. Employees may benefit from structured training, international hospitality exposure, staff dining, medical or insurance provisions and hotel-related discounts, subject to the specific property and employment contract. The organisation values professionalism, cultural awareness, teamwork and service excellence.

Working in Hong Kong

Hong Kong is a compact, highly connected city and territory made up of Hong Kong Island, Kowloon and the New Territories, with many outlying islands. It offers strong opportunities in hotels, restaurants, finance, retail, aviation, technology and professional services. The culture blends Cantonese traditions with international influences; festivals, dim sum, temples, markets and waterfront neighbourhoods are central to daily life. Lifestyle is fast-paced, safe and convenient, with excellent public transport, dense urban living, hiking trails and beaches. Housing can be expensive, so newcomers often compare employer accommodation, shared flats and districts near work. Most foreign workers require an employment visa sponsored by their employer, and the role must normally meet immigration requirements. Candidates should confirm salary, accommodation, insurance, working hours and visa support before relocating. English is widely used in business, while Cantonese is valuable for daily life and guest-facing security work.