Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Duties typically include patrolling the premises, monitoring CCTV and access points, responding to incidents, preparing reports, assisting with emergencies, enforcing hotel security procedures and supporting guest safety. Candidates should normally have relevant security or hospitality experience, good physical fitness, sound judgment and strong communication skills. A valid Hong Kong security personnel permit is generally required, while first-aid, fire-safety and customer-service training are advantageous. The successful candidate is expected to remain calm and professional, work rotating shifts including nights, weekends and public holidays, maintain confidentiality and provide courteous service in a luxury-hotel environment.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group operates properties under the Shangri-La, Kerry, JEN and Traders brands, with a strong focus on warm Asian hospitality, personalized service and high operating standards. Shangri-La hotels commonly offer accommodation, dining, events, wellness and business facilities, serving leisure and corporate travelers. The company emphasizes guest satisfaction, colleague development, integrity and teamwork. In Hong Kong, its properties are established luxury destinations with demanding service and safety expectations, making them suitable workplaces for candidates with hotel security, law-enforcement, emergency response or customer-service backgrounds.

Working in Hong Kong

Hong Kong is a dense, international city made up of Hong Kong Island, Kowloon and the New Territories, surrounded by numerous smaller islands. It offers opportunities in hospitality, security, aviation, finance, retail, technology and logistics. Cantonese is widely spoken, while English is commonly used in hotels and business settings. Life is fast-paced, convenient and highly urban, with excellent public transport, varied food, shopping, beaches and hiking trails. Rent can be expensive, especially near central districts, so many employees live in Kowloon or the New Territories and commute by MTR. Foreign nationals normally need an employment visa sponsored by a Hong Kong employer; the company generally provides the required contract and supporting documents. Security work may also require a local Security Personnel Permit and relevant approvals. Before relocating, confirm visa eligibility, licensing requirements, accommodation costs, medical coverage and shift arrangements with the employer.