Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the department with daily administration, including preparing reports, maintaining records, coordinating schedules, processing documents, handling correspondence and assisting with purchasing or inventory paperwork. Candidates should be organised, computer literate and confident using Microsoft Office, particularly Excel. Previous administrative or hospitality experience is advantageous, along with good written and spoken English. The role requires accuracy, discretion, strong communication skills and the ability to manage several tasks while meeting deadlines. The successful candidate is expected to work cooperatively with restaurant, kitchen, finance and management teams, follow Shangri-La service standards and remain professional in a fast-paced hotel environment.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and other properties across Asia, the Middle East, Europe, North America and Australia. The group is recognised for warm Asian hospitality, high service standards and a broad portfolio that includes luxury city hotels, beachfront resorts and destination properties. Shangri-La hotels typically offer accommodation, restaurants and bars, banqueting, wellness facilities and business services. In Malaysia, the company operates established hospitality properties serving international travellers, local guests and corporate clients. Employees generally work in multicultural teams and are expected to demonstrate professionalism, attention to detail and genuine care for guests. The company also places emphasis on training, career development, teamwork and consistent operational standards across its global portfolio.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Langkawi, Penang and parts of Sabah and Sarawak are especially attractive for hotel, restaurant, events and tourism careers. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is commonly used in hotels. Lifestyle varies from busy city living to relaxed beaches, with generally affordable food and public transport, although resort islands may cost more. Foreign employees normally need an employment pass sponsored by the hiring company; candidates should confirm eligibility, documentation and medical requirements before relocating. Employers may assist with permits, accommodation or transport, but this differs by contract. Malaysia has a tropical climate, so newcomers should expect heat, humidity and seasonal heavy rain. An offer letter and verified employer sponsorship are important before making travel arrangements.