Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the sales team in planning and delivering conferences, weddings, meetings and other events. Typical requirements include a diploma or degree in hospitality, business or a related field, previous hotel or events experience, strong customer-service and administrative skills, and good written and spoken English. Knowledge of banquet operations, proposal preparation, contracts, invoicing and event systems is helpful. The successful candidate should be organised, responsive and commercially minded, with excellent attention to detail. They will be expected to coordinate confidently with clients and operational departments, meet deadlines, maintain accurate records, handle several events at once and provide a polished Shangri-La guest experience.

About the employer

Shangri-La is a major luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, welcoming atmosphere and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations, including hotels, resorts and city-based conference properties. Shangri-La places strong emphasis on guest care, service consistency, employee development and responsible business practices. In Malaysia, its hotels and resorts serve leisure travellers, corporate guests, weddings and large-scale events, creating opportunities across hotel operations, sales, food and beverage, rooms and administration. Employees typically work in a multicultural environment with structured standards and opportunities to build an international hospitality career.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Event sales professionals may find roles in luxury hotels, convention venues, beach resorts and destination-wedding businesses. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels. Lifestyle ranges from busy city living to relaxed island life, with affordable food, tropical weather and good regional travel. Langkawi is especially attractive for resort workers, while Penang combines heritage, food and urban convenience. Foreign employees generally need an employment pass sponsored by their employer; they should not begin work before approval and should confirm current immigration requirements. Relocation costs, accommodation, transport, medical cover and service charges vary by property, so these should be checked carefully in the offer.