Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for generating and converting business for conferences, banquets, weddings, meetings and other events. Requirements typically include a diploma or degree in hospitality, business or a related field, several years of hotel event-sales experience, strong knowledge of the Malaysian market, and excellent communication and negotiation skills. The successful candidate is expected to meet revenue targets, develop corporate and agency relationships, prepare proposals and contracts, conduct site inspections, coordinate with operations teams, and ensure a smooth guest experience. Strong organization, commercial awareness, leadership, presentation skills and familiarity with hotel sales systems are important.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, Africa and North America. Its properties are recognized for warm Asian hospitality, high service standards, elegant accommodation and extensive dining, wellness and event facilities. In Malaysia, Shangri-La operates prominent hotels and resorts, including properties in Kuala Lumpur, Penang, Kota Kinabalu and other destinations. The group serves leisure travelers, corporate clients, wedding parties and large conferences, making event sales an important commercial function. Employees generally work in a multicultural environment with structured operating standards, training opportunities and opportunities for internal career development. Benefits and remuneration vary by property, seniority and local employment terms.

Working in Malaysia

Malaysia is a multicultural country rather than a single island destination, with attractive island locations such as Langkawi, Penang, Tioman and parts of Sabah. Hospitality, events, tourism, food and beverage, retail and corporate services offer regular employment opportunities, especially in Kuala Lumpur, Penang, Langkawi and Kota Kinabalu. Local culture blends Malay, Chinese, Indian and Indigenous traditions, with English widely used in business and hotels. Lifestyle costs are moderate compared with many international cities, while Kuala Lumpur offers better transport, shopping and professional networking. Langkawi and Penang provide a more relaxed coastal lifestyle but may have fewer senior roles. Foreign employees normally need an employment pass sponsored by the employer; approval depends on qualifications, salary and company eligibility. Candidates should confirm visa, tax, housing, healthcare and relocation arrangements before accepting an offer.