Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee relations, attendance, training coordination, personnel records and compliance with Indonesian employment regulations. Candidates are generally expected to hold a degree or diploma in human resources, business administration or a related field, with experience in hotel or hospitality HR. Strong communication, organization and problem-solving skills are important, as well as confidence handling confidential information. Familiarity with Indonesian labor law, HR systems and English is advantageous. The successful candidate should be approachable, service-oriented and able to work effectively with colleagues from diverse backgrounds in a busy luxury-hotel environment.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The company is known for warm Asian hospitality, high service standards and carefully designed guest experiences. Its properties typically offer accommodation, restaurants, wellness facilities, events and business services. Shangri-La places strong emphasis on colleague development, teamwork, cultural awareness and personalized service. In Indonesia, the group has operated well-known luxury hotels and resorts, including properties in Jakarta and Bali. Working for Shangri-La can provide exposure to international hospitality practices, structured training and opportunities for career progression within the wider hotel network. Benefits and employment conditions vary by property, role and local regulations, but may include service charge, meals, uniforms, insurance and staff accommodation or allowances.

Working in Indonesia

Indonesia offers hospitality opportunities across Bali, Java, Lombok, the Riau Islands and other resort destinations. Bali has the largest concentration of international hotels, while Jakarta provides stronger corporate and urban career opportunities. The culture is diverse, welcoming and community-oriented, with predominantly Muslim traditions nationally and distinctive Hindu customs in Bali. Lifestyle ranges from busy city living to relaxed beach communities, though traffic, humidity and seasonal tourism demands should be considered. Foreign employees generally need an employer-sponsored work permit and stay permit; working on a tourist visa is not permitted. Employers normally assist with immigration paperwork, contracts and relocation guidance. Housing, transport and health insurance should be clarified before accepting an offer. Learning basic Indonesian is helpful, while English is commonly used in international hotels. Costs vary considerably, with Bali resort areas often more expensive than regional cities.