Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate supports food and beverage operations in the Valley Wing Summit Room by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments, and maintaining high service standards. Candidates should have hospitality or restaurant experience, good English communication skills, a pleasant and attentive manner, and the ability to work efficiently in a busy environment. Knowledge of food and beverage service is an advantage. The role requires flexibility for rotating shifts, weekends, and public holidays, along with strong teamwork, personal grooming, reliability, and a genuine commitment to guest satisfaction.

About the employer

Shangri-La Singapore is a luxury hotel located near Orchard Road and is part of Shangri-La Group, an international hospitality company operating hotels, resorts, and residences across Asia and other regions. The Singapore property is known for its landscaped grounds, upscale accommodation, restaurants, event facilities, and attentive Asian-inspired hospitality. The hotel serves business and leisure travellers, families, groups, and guests attending conferences or celebrations. Employees typically work in a multicultural environment with structured service standards, training opportunities, and career paths across hotel operations. Roles may include food and beverage, rooms, guest relations, events, culinary services, engineering, and administration. Working at Shangri-La generally requires polished presentation, teamwork, attention to detail, and a strong focus on personalised guest service.

Working in Singapore

Singapore is a compact island city-state with excellent public transport, modern infrastructure, and a highly international workforce. Hospitality jobs are available in hotels, restaurants, resorts, attractions, catering companies, and convention venues, especially for candidates with service experience and strong English skills. The culture combines Chinese, Malay, Indian, and international influences, with food, festivals, and community life forming an important part of daily living. The lifestyle is safe, convenient, fast-paced, and relatively expensive, particularly for accommodation. MRT trains and buses make commuting easy, while shopping, parks, beaches, and cultural districts provide leisure options. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Applicants should confirm current eligibility and salary requirements with Singapore’s Ministry of Manpower before relocating.