Host / Hostess - Lobster Bar & Grill

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host or Hostess welcomes guests, manages reservations and seating, coordinates table flow, answers enquiries, and helps create a smooth dining experience at Lobster Bar & Grill. Candidates should have hospitality or restaurant experience, a polished and friendly manner, good communication skills, and the ability to remain calm during busy service periods. Knowledge of English and Cantonese is advantageous in Hong Kong. The role requires professional grooming, attention to detail, teamwork, flexibility for evening, weekend, and public-holiday shifts, and a strong commitment to Shangri-La’s service standards.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and serviced residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalised service, elegant surroundings, quality dining, and strong attention to guest comfort. Island Shangri-La is located in Admiralty and is one of Hong Kong’s established luxury hotels, offering accommodation, restaurants, bars, meeting facilities, and wellness services. Lobster Bar & Grill is a recognised dining venue within the hotel, combining seafood-focused cuisine with a refined atmosphere. Employees typically work in a multicultural environment and are expected to demonstrate warmth, professionalism, teamwork, and consistent service excellence.

Working in Hong Kong

Hong Kong is a compact, energetic international city with opportunities in hotels, restaurants, retail, finance, technology, education, and professional services. Hospitality employees benefit from the city’s busy tourism and business-travel sectors, although competition can be strong. Cantonese is the local language, while English is widely used in hotels and international workplaces; Mandarin is also valuable. Life combines dense urban living, excellent public transport, international food, shopping, nightlife, hiking, beaches, and nearby islands. Housing is expensive, so many newcomers share apartments or live farther from central districts. Foreign nationals normally need an employment visa sponsored by a Hong Kong employer before starting work. The employer and Immigration Department assess qualifications, salary, and whether the role is genuinely needed. Candidates should confirm visa sponsorship, accommodation, medical coverage, working hours, benefits, and relocation costs before accepting an offer.