Senior Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Security Officer is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La in Hong Kong. Requirements typically include relevant hotel, security or law-enforcement experience, strong observation and incident-reporting skills, physical fitness, and proficiency in English and Cantonese; additional languages are advantageous. A valid Hong Kong security personnel permit or relevant local certification may be required. The successful candidate is expected to patrol the property, monitor surveillance systems, respond calmly to emergencies, manage access control, investigate incidents, support evacuation procedures and maintain accurate records. Professional conduct, discretion, sound judgment, customer-service awareness and the ability to work rotating shifts, weekends and public holidays are essential.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for its Asian-inspired approach to service. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry, JEN and Traders. The group is known for comfortable properties, personalized guest care, high service standards and strong emphasis on local culture. Its Hong Kong portfolio includes prominent luxury hotels serving business travelers, leisure guests, long-stay residents and major events. Employees typically work in multicultural teams and receive exposure to international hospitality practices. Shangri-La places importance on integrity, courtesy, teamwork, professional development and creating memorable guest experiences, while security teams play a key role in maintaining a safe and welcoming environment.

Working in Hong Kong

Hong Kong is a compact, highly connected destination with strong opportunities in hospitality, finance, retail, technology, logistics, healthcare and education. Although often described as an island city, Hong Kong includes Hong Kong Island, Kowloon and the New Territories, with ferries, trains and buses providing efficient transport. The culture blends Cantonese traditions, international business influences, festivals, temples and an energetic food scene. Lifestyle options range from dense urban neighborhoods and shopping districts to beaches, hiking trails and outlying islands. Rent can be expensive, especially near central business areas, so many workers choose locations connected by the MTR. Foreign employees generally need an employment visa sponsored by their employer, while eligible professionals may use routes such as the General Employment Policy or Technology Talent Admission Scheme. Applicants should confirm current immigration, housing and work-permit requirements before relocating.