Tea Master

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Tea Master is responsible for managing the hotel’s tea programme, selecting and sourcing quality teas, maintaining proper storage and preparation standards, and presenting tea to guests with confidence and cultural knowledge. The role may include creating tea menus, training service colleagues, supporting afternoon tea and restaurant operations, and recommending pairings based on guest preferences. Candidates should have strong knowledge of Chinese and international teas, excellent communication and guest-service skills, and a polished, professional manner. Experience in luxury hotels, restaurants, tea houses, or beverage service is preferred. A recognised tea qualification, fluency in English and Cantonese or Mandarin, and the ability to work flexible shifts would be advantageous.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts, residences, and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La hotels are known for attentive personal service, refined dining, wellness facilities, and a strong focus on guest comfort. Its Hong Kong properties serve a broad range of leisure, business, diplomatic, and luxury travellers. Employees typically work in an international environment with opportunities to develop careers across hotel operations and the wider group. Depending on the property and contract, benefits may include staff meals, uniform, medical coverage, service charge, training, and hotel discounts. Exact benefits and compensation for a Tea Master role depend on the employing property, experience, qualifications, and the final employment offer.

Working in Hong Kong

Hong Kong offers extensive opportunities in luxury hotels, restaurants, retail, finance, technology, events, and tourism, although competition is strong and Cantonese is valuable for many guest-facing roles. The culture combines traditional Chinese festivals, tea and food customs, temples, and family life with a highly international outlook. Lifestyle is fast-paced, convenient, and urban, with excellent public transport, diverse dining, shopping, nightlife, hiking, and nearby beaches. Housing is expensive, particularly on Hong Kong Island and in central districts, so many workers consider Kowloon or the New Territories. Foreign employees generally need an employer-sponsored work visa, commonly under the General Employment Policy, and must meet qualification and salary requirements. The employer usually supports the application, but approval is handled by Hong Kong Immigration. New arrivals should arrange accommodation, insurance, banking, and registration documents before starting work.